Westside's Return and Exchange Policy for Online Purchases

Westside offers a customer-friendly return and exchange policy specially designed for online shoppers, aiming to provide a hassle-free shopping experience that aligns with its commitment to quality and customer satisfaction.

Return and Exchange Timeframe

Customers can return or exchange products purchased online within 15 days from the date of delivery, ensuring timely resolution of issues.

Condition for Returns and Exchanges

To be eligible for a return or exchange, items must be unused, in their original packaging, and accompanied by the original invoice or delivery receipt.

Please note certain items such as innerwear, beauty products, and personalized items are non-returnable.

How to Initiate a Return or Exchange

To start the return or exchange process, customers should log in to their account on the Westside website, go to their order history, and select the item they wish to return or exchange.

Refund Processing Time

Refunds are processed within 7-10 business days after the returned item has been received and inspected by Westside's quality team.

Additional Details and Support

For more detailed information or specific queries regarding the returns and exchanges policy, please visit Westside’s official return policy page at https://www.westside.com/pages/return-policy